李華旅遊投訴信乘坐大巴
1、如何寫投訴信
投訴不能變成謾罵或指責,而應該有理有據地說明問題所在。因此寫投訴信時我們要注意以下三點:1. 盡量使用委婉語。2. 先表達理解之情,再指出問題。3. 針對遇到的問題要求合理解決。It just broke down a few days ago.I’m afraid there may be a misunderstanding.I’d like a full refund.I would appreciate it if you ... as soon as possible.I’d like to talk to the manager.[實戰演練]假設你叫李華,你所乘坐的航班晚點8個小時而且沒有人給你們安排飲食,最後到達目的地後,航空公司居然還遺失了你的行李,請你給機場負責人寫一封投訴信。注意:1. 詞數:100左右;2. 合理發揮想像,以使行文連貫。[參考範文]Dear Sir or Madam,I am sorry to bother you but I’m feeling annoyed now. My flight was delayed for 8 hours and nobody provided us with meals. What’s more, when I reached my destination, I was told that my luggage was lost. I understand it’s not your fault personally, but the airline promised they would deliver my luggage. It should have arrived here safely. And I think that it is the airline’s ty to deliver my luggage to the place I travel to. Would you please check your information and get my luggage back to me as soon as possible?Yours faithfully,通過學習這篇寫作指導,你是否掌握了投訴信的寫作方法和一些常用的句式結構?試著根據要求自己寫一封投訴信,然後與範文對照,找出其中的不足並加以改進。